FAQ for Logo Design Services
What is the turnaround time?
• Logo Design turnaround time is generally 7 business days
*business days are Monday-Friday*
Turnaround time does not include holidays or weekends!
Please keep in mind, design process does not start the same day as your purchase. The design process starts the next business day after you have purchased your design.
• Revisions are sometimes needed when designing and figuring out that perfect design for a client's brand. Revisions result in an additional 1-2 days business days to the turnaround time.
-
Clients are provided 4 free revisions. Anything more than 4 revisions will result in an additional fee of $25.
• Expedited services are available. *
option price can be found on purchase screen*
What's needed for a logo design?
1. Business Name - What is it that you do? Givel me a brief summary on your business.
I cannot pick your business name or your brand colors for you.
Please have this information thought out before purchasing this service.
2. Please provide 2-3 logo inspiration images.
*Providing these images is to give myself an idea on what it is you're looking for. I will not copy over another graphic designers work. So your logo will
not look just like the images you may provide*
If you are not 100% ready to start the design process, do not purchase this service.
What is the logo design process?
Once client has provided all needed information (as stated above),
• Client will receive 2-3 logo design concepts sent via email.
Out of these logo design concepts, client is able to decide which concept they like best. Client will have the opportunity to make any revisions to the concept of their choosing.
*Revisions do result in an additional 1-2 business days to the turnaround time.
Once client is satisfied with the logo design, the finalization process begins.
This means wrapping up finishing touches and creating the needed files for client.
All finalized logos are sent via email! In this case, please provide a working email address.
You will receive the following logo files:
• Black background(social media purposes)
• White background(social media purposes)
• Transparent PNG File(no background, used for watermarking, prints, or labels)
• AI File
• PDF File
Am I able to receive a refund?
All services are 100% non-refundable!
Do I own the rights to my logo?
Once your logo design has been finalized and sent to you via email, you own 100% of all rights to your logo. I only use your logo for portfolio design purposes. If you would prefer for me to not use your logo after finalization, please let me know ahead of time. I do post most of my designs on social media.
Which forms of payment do you accept?
Accepted payment methods are:
Stripe payment (provided through my website)
Zelle (email address for this can be accessed once discussed via email)
I DO NOT ACCEPT CASH APP OR PAYPAL, NO ACCEPTIONS.
When will I receive my finalized logo?
Please keep in mind that if revisions had to be made to your logo design, an additional 1-2 business days was added to your turnaround time of 7 business days.
If you did not need revisions to your logo, you are still able to receive your finalized logo design up to 11:59pm on the 7th business day of your turnaround time. All finalized logos are sent via email.
Please be patient.
Thank you for your interest in AMP Design Shop.
What if I do not like the design you sent?
If you are not pleased with any of the logo design concepts sent to you via email, please speak up and let me know. It is my duty to continue working with the client until we create a logo design that you are pleased with.
Do not finalize on a logo design that you are not pleased with. After logo designs are finalized, there are no more changes allowed/provided to this logo design. Anything extra after finalized email has been sent will result in the purchase of a new logo design.
There will be times that our visions do not come together. I will try my best to deliver what it is the client is requesting. Please be understanding, patient, and open minded.
Poor communication?
Due to my workload and other clientele needing service; after (1) week (Monday-Friday) of communication loss, I will no longer continue client's logo design. Said client may not receive a refund and I am not willing to work with that client for future services.
-01.png)